SC FUELS FREQUENTLY ASKED QUESTIONS

What do I do if my fuel card is not working?

Call our Customer Service team at (888)SCFUELS (723-8357) – option 5 for assistance.

How do I set up an account with SC Fuels?

Complete a Credit Application online today!

Do you offer Diesel Exhaust Fluid (DEF) at the pump?

Yes, we have DEF at the pumps at the following cardlock locations:

1431 N. Raymond Anaheim CA 92801
5415 Schaefer Ave. Chino CA 91710
14901 Artesia Blvd. La Mirada CA 90638
6720 N Paramount Blvd. Long Beach CA 90805
1631 S Alameda St. Los Angeles CA 90021
2015 Long Beach Ave. Los Angeles CA 90058
506 W. Rosecrans Los Angeles CA 90247
1601 S. Bluff Road Montebello CA 90640
1903 Durfee Ave. South El Monte CA 91733
103 Lee Rd. Watsonville CA 95077
145 Vernon Way El Cajon CA 92020

 

DEF is also available for Bulk Deliveries. Contact us to order!

Can I pay my bill online?

Yes, once you have a portal login, you can manage your invoices, pay on your account, see your transactions, and keep your information up to date.

Where do I find employment applications?

Visit our Careers page and complete the appropriate application.

Where do I turn in my application?

Applications are completed online and submitted to our HR department

What do I do if my fuel card is lost or stolen?

Call our Customer Service hotline at (888)SCFUELS (723-8357) – option 5 to lock your card and get a new one issued by the next business day.

You can also lock your lost or stolen card yourself if you have an SC Fuels account.

What fleet card programs do you offer?

SC Fuels is proud to provide the widest selection of fleet cards in the industry. In addition to our own cards, we partner with CFN Fleetwide, Voyager, and Pacific Pride to give you the options you need. Visit our Fleet Cards page or contact our Customer Service Department today to create a fleet card program that works best for you.

Where can I use my fleet card?

SC Fuels fleet cards are accepted at more than 320,000 sites nationwide! You can view a full map of where our cards are accepted with our Site Locator.

How much can I save with a fleet card?

We offer volume-tiered and fixed-margin pricing programs to reduce your cost of fuel. SC Fuels will design a Fuel Management Program custom to your business. Contact us today to get started!

Do you carry E85 or CNG fuel?

Yes, SC Fuels carries nearly any type of fuel you need, including biodiesel and other alternative and renewable fuels. Contact us to learn more.

How do I create an online portal account?
How do I get a copy of your W-9?

Our team will be happy to assist you. Please contact them at w9requests@scfuels.com.

Who do I contact if I forgot my portal username or password?

Reach out to portalinquiry@scfuels.com, and someone will be happy to help with the forgotten information.

Where can I find Resale Certificates?

Our Tax Department will be happy to assist you. Please contact them at tax@scfuels.com.

Where can I find Exemption Certificates?

Our Tax Department will be happy to assist you. Please email them at tax@scfuels.com.

Contact us at info@scfuels.com or give us a call (888) SCFUELS

If you have any other questions we’re here to answer!

contact us - SC Fuels